Frequently asked questions
Answers about the Bundaberg showroom, delivery, finance and after-purchase care. Still stuck? Contact us or call (07) 4152 9977.
The store
Where are you and when are you open?
Moores Homemakers is one family-owned store at 27 Woondooma Street, Bundaberg QLD 4670. Phone (07) 4152 9977.
Monday–Friday 8:30am–5:00pm
Saturday 9:00am–1:00pm
Sunday 10:00am–2:00pm
Can I try products in store?
Yes. Most customers still choose furniture and mattresses in person. Come in to compare comfort, size and covering — our team can help you narrow it down.
Which brands do you stock?
We stock Beds R Us mattresses (Sleepyhead, SleepMaker, Wonderest), Furniture Court, La-Z-Boy and IMG Comfort. See our brands.
Delivery
Do you deliver?
Yes. Our team delivers, unpacks and sets up around Bundaberg and surrounding areas. Pickup from the store is free. We can quote further afield in Queensland and Australia.
See our delivery page and shipping policy.
How much does delivery cost?
A local Bundaberg delivery fee applies when we bring a truck and two staff. Addresses further out are quoted. We will confirm the cost before you commit.
Can you take away my old bed or mattress?
Ask in store when you buy a replacement. We can often arrange removal with your delivery.
Buying
Is finance available?
Interest-free options may be available on eligible purchases, including humm. Ask our Bundaberg team, or read how finance works.
What is your returns policy?
See our refund policy. Change-of-mind returns are limited — please check sizes and comfort in store before you buy.
How do warranties work?
Cover depends on the manufacturer and the product. Keep your invoice and contact us first. More on our warranty page.
What size mattress do I need?
Measure your room, doorways and existing base. Australian sizes are listed on our mattress size guide. Then try comfort in the showroom.